Enterprise Package*

The Enterprise Package is our carefree package and offers your company comprehensive service. It includes 24/7/4 service and support in addition to on-site and same day replacement services.

 

An overview of the package elements:

  Essentials Package Exclusive Package Enterprise Package
Hardware Replacement NBD2
(DE)		 Check mark  Check mark  Check mark
Hotline (7:00 am to 10:30 pm)  Check mark  Check mark  Check mark 
Hotline (24 hours / 7 days)    Check mark  Check mark 
On-site Service NBD2
(DE)		    Check mark  Check mark 
On-site Service 24/7/43      Check mark 

 

* Best price products are excluded from this service
2 Next Business Day (Replacement is performed on next business day for calls received by 12 pm at the latest)
3 On-site service 24/7/4 (replacement is performed on the same day)